How do I reset my password?

How do I reset my password?

Introduction

Sometimes you may forget your password or get locked out of your account. No worries! Resetting your password is quick and easy across any system supported by guHRoo. This article will walk you through the basic steps.

Steps/Procedures

  1. Go to the login page of the website or platform.

  2. Click “Forgot Password” or a similar link. (It’s usually located just below the password field.)

  3. Enter the requested information, such as your email address or username.

  4. Follow the instructions sent to you by text message or email to reset your password.

    • Make sure to check your spam or junk folder if you don't see the email.

    • If you receive a text, follow the link provided to set a new password.

  5. Log in using your new password once the reset is complete.

Troubleshooting

  • Didn’t receive a reset email or text?
    If you do not receive a reset email or text message within a few minutes, please contact guHRoo Support.

    When contacting support, please provide:

    • Your full name

    • Your employer’s name (the company you work for)

    📧 Contact: support@guhroo.co