How to Download and Install TimeWorksPlus Employee Mobile App

How to Download and Install TimeWorksPlus Employee Mobile App

Introduction:
This guide walks you through downloading and setting up the TimeWorksPlus Employee mobile app, which helps streamline timekeeping. The app is available in both the Apple App Store and Google Play Store.

Steps to Download and Install TimeWorksPlus Employee

  1. Download the App:

    • Search for TimeWorksPlus Employee in either the Apple App Store or Google Play Store.
    • If your employer uses an older version, you may need to download the TimeWorksPlus legacy app. Check with your employer if you're unsure.

                                          

  1. Set Up Initial Login:

    Alert
    • You will use the same login and password that you have been use if you are a current employee.
    • If you are a new employee, before logging into the app, reset your initial password through the TimeWorksPlus employee portal if you haven’t done so already.
    • After installation, log in using the same credentials as your employee portal.

  2. Site ID Requirement (if prompted):

    • If asked to enter a Site ID, this identifies your account based on your employer’s company number. You can find it by logging into your web portal and locating the Site Code on your dashboard.
    • Note: As of February 16, 2022, the Application Code is no longer needed for logging into the mobile app.

Initial Setup Options

notification reminder during install
Upon first login, you’ll be asked to complete the following initial setup steps:

Notifications:

  • The app may request permission to send notifications, including:
    • Time off requests: approved, modified, or denied
    • Company messages from the timekeeping system
    • Reminders to clock in
    • Schedule updates or open shifts
  • To customize notifications:
    • Select Settings from the three-dot menu in the top right corner.
    • Choose Manage Notifications and toggle Show Notifications on or off as desired.

Location Services:

  • If your employer requires clock-in/out via the mobile app with geolocation:
    • Allow location tracking when prompted.  

  • If you need to change the Location Services settings after initial setup:

    1. Access your device's Settings.
    2. Go to Apps & Notifications or equivalent setting on your device.
    3. Choose TWP Employee.
    4. Select Permissions or equivalent setting on your device.
    5. Select Location and choose to either Deny or Allow.

    NOTE: These steps can vary based on your device and version. These steps are based on Android.

Mobile Punching Disabled:

  • If you see "We're sorry, you are not allowed to punch in with Mobile" on the app, mobile punching isn’t enabled by your employer. Reach out to support@guhroo.co
                              

Troubleshooting: Unable to Log In

If you see a message like "This app is not enabled for your company," it may mean your employer’s account isn’t compatible with the latest app version. Contact support@guhroo.co for further instructions, as you may need to use the legacy TimeWorksPlus app.


                              unable to log in message

By following these steps, you can successfully set up and begin using the TimeWorksPlus Employee app for timekeeping!

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